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@coretext-ai/qa-zendesk-b7c8d9e0-f1a2-4345-a678-789012345679

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  • License MIT

MCP server with zendesk integration

Package Exports

  • @coretext-ai/qa-zendesk-b7c8d9e0-f1a2-4345-a678-789012345679
  • @coretext-ai/qa-zendesk-b7c8d9e0-f1a2-4345-a678-789012345679/dist/index.js

This package does not declare an exports field, so the exports above have been automatically detected and optimized by JSPM instead. If any package subpath is missing, it is recommended to post an issue to the original package (@coretext-ai/qa-zendesk-b7c8d9e0-f1a2-4345-a678-789012345679) to support the "exports" field. If that is not possible, create a JSPM override to customize the exports field for this package.

Readme

zendesk-mcp-server

MCP server with zendesk integration

This MCP server was generated using the Template Orchestrator and includes the following integrations:

Available Tools

This MCP server provides 22 tools across 1 integrations:

Zendesk Tools

  • zendesk_create_ticket: Create a new ticket with subject, description, and user information
  • zendesk_get_ticket: Retrieve detailed information about a specific ticket
  • zendesk_update_ticket: Update an existing ticket with new field values
  • zendesk_delete_ticket: Delete a ticket permanently
  • zendesk_list_tickets: List all tickets with optional filtering and pagination
  • zendesk_search_tickets: Search tickets using query parameters
  • zendesk_add_ticket_comment: Add a comment to an existing ticket
  • zendesk_create_user: Create a new user in Zendesk
  • zendesk_get_user: Retrieve detailed information about a specific user
  • zendesk_update_user: Update an existing user's information
  • zendesk_list_users: List all users with optional pagination
  • zendesk_search_users: Search users by email or name
  • zendesk_create_organization: Create a new organization in Zendesk
  • zendesk_get_organization: Retrieve detailed information about a specific organization
  • zendesk_update_organization: Update an existing organization's information
  • zendesk_list_organizations: List all organizations with optional pagination
  • zendesk_list_groups: List all agent groups
  • zendesk_get_group: Retrieve detailed information about a specific group
  • zendesk_bulk_update_tickets: Update multiple tickets at once
  • zendesk_get_ticket_comments: Get all comments for a specific ticket
  • zendesk_get_ticket_metrics: Get metrics for a specific ticket (response times, resolution time, etc.)
  • zendesk_get_ticket_events: Get all events for a specific ticket

Installation

npm install @coretext-ai/qa-zendesk-b7c8d9e0-f1a2-4345-a678-789012345679

Environment Setup

Create a .env file with the following variables:

ZENDESK_API_TOKEN=your_zendesk_api_token_here
ZENDESK_EMAIL=your_zendesk_email_here
ZENDESK_DOMAIN=your_zendesk_domain_here

Usage

Running the server

# Development mode
npm run dev

# Production mode
npm run build && npm start

Using with Claude Desktop

Add this to your Claude Desktop configuration:

{
  "mcpServers": {
    "zendesk-mcp-server": {
      "command": "npx",
      "args": ["@coretext-ai/qa-zendesk-b7c8d9e0-f1a2-4345-a678-789012345679"],
      "env": {
        "ZENDESK_API_TOKEN": "your_zendesk_api_token_here",
        "ZENDESK_EMAIL": "your_zendesk_email_here",
        "ZENDESK_DOMAIN": "your_zendesk_domain_here"
      }
    }
  }
}

Instructions for Fetching API Keys/Tokens

  • COMING SOON

Generated Information

  • Generated at: Thu Jul 24 2025 03:08:00 GMT+0000 (Coordinated Universal Time)
  • Orchestrator version: 0.0.2
  • Template repository: Coretext-AI-Dev/server-template-v2
  • Total endpoints: 22