N8N Tools - WhatsApp Enhanced

Complete WhatsApp Business API integration with 35+ operations covering the full WhatsApp ecosystem. This N8N community node provides comprehensive access to Messages, Media, Templates, Contacts, Groups, and Business features through the official WhatsApp Business API platform.

✨ Features

• 📱 Advanced Messaging: Send text, media, interactive buttons, and rich templates
• 🎯 Template Management: Create, manage, and send approved message templates
• 📎 Media Handling: Send images, videos, documents, audio, and stickers up to 100MB
• 📞 Contact Management: Manage contacts, profiles, and business information
• 👥 Group Operations: Create, manage, and interact with WhatsApp groups
• 🔔 Webhook Integration: Real-time message delivery and status tracking
• 📊 Business Analytics: Message delivery rates, read receipts, and engagement metrics
• 🎛️ Interactive Elements: Buttons, lists, quick replies, and call-to-action messages
• 📋 Catalog Management: Showcase products and services through WhatsApp Business
• 🔒 Secure API: Powered by N8N Tools platform with usage tracking and validation

🚀 Quick Start

Installation

Install this node in your N8N instance:

Via Community Nodes (Recommended)

1. Go to Settings > Community Nodes in your N8N interface
2. Click Install a community node
3. Enter n8n-nodes-n8ntools-whatsapp-enhanced
4. Click Install

Via npm

npm install n8n-nodes-n8ntools-whatsapp-enhanced

Setup Credentials

1. Sign up at N8N Tools and get your API key
2. In N8N, create new N8N Tools API credentials
3. Enter your API URL: https://api.n8ntools.io
4. Enter your API key

📋 Available Resources

📱 Messages (10 Operations)

Advanced messaging capabilities:

🎯 Templates (8 Operations)

Message template management:

• Create Template: Submit new message templates for approval
• Get Template: Retrieve template information and status
• Update Template: Modify existing templates
• Delete Template: Remove templates
• List Templates: View all business templates
• Get Template Analytics: Template performance metrics
• Submit for Review: Submit templates for Meta approval
• Template Categories: Manage template categories

📎 Media (6 Operations)

Comprehensive media handling:

• Upload Media: Upload files to WhatsApp servers
• Get Media: Retrieve media information
• Download Media: Download received media files
• Delete Media: Remove uploaded media
• Media Metadata: Manage media descriptions and tags
• Supported Formats: Check supported file types and limits

📞 Contacts (5 Operations)

Contact and profile management:

• Get Contact Info: Retrieve contact profile information
• Update Business Profile: Modify business profile details
• Get Business Profile: View current business profile
• Block Contact: Block/unblock contacts
• Get Contact Status: Check if contact uses WhatsApp

👥 Groups (4 Operations)

WhatsApp group management:

• Create Group: Create new WhatsApp groups
• Get Group Info: Retrieve group information
• Add Group Members: Add contacts to groups
• Remove Group Members: Remove members from groups

📊 Analytics (3 Operations)

Business analytics and insights:

• Message Analytics: Delivery and read rates
• Conversation Analytics: Conversation metrics and trends
• Business Insights: Overall business performance data

💡 Usage Examples

Send Interactive Button Message

// Configuration
Resource: "Messages"
Operation: "Send Interactive Message"
Phone Number: "+1234567890"
Request Body: {
  "type": "interactive",
  "interactive": {
    "type": "button",
    "body": {
      "text": "Welcome to our service! How can we help you today?"
    },
    "action": {
      "buttons": [
        {
          "type": "reply",
          "reply": {
            "id": "support",
            "title": "Customer Support"
          }
        },
        {
          "type": "reply",
          "reply": {
            "id": "pricing",
            "title": "View Pricing"
          }
        },
        {
          "type": "reply",
          "reply": {
            "id": "demo",
            "title": "Request Demo"
          }
        }
      ]
    }
  }
}

// Output
{
  "resource": "messages",
  "operation": "sendInteractiveMessage",
  "success": true,
  "messaging_product": "whatsapp",
  "contacts": [{
    "input": "+1234567890",
    "wa_id": "1234567890"
  }],
  "messages": [{
    "id": "wamid.ABGGFlA5FpafAgo6tHcxAqsVD0JD="
  }],
  "creditsUsed": 1,
  "creditsRemaining": 99
}

Send Approved Message Template

// Send Template with Parameters
Resource: "Templates"
Operation: "Send Template"
Phone Number: "+1234567890"
Request Body: {
  "name": "order_confirmation",
  "language": {
    "code": "en"
  },
  "components": [
    {
      "type": "header",
      "parameters": [
        {
          "type": "text",
          "text": "ORD-12345"
        }
      ]
    },
    {
      "type": "body",
      "parameters": [
        {
          "type": "text",
          "text": "John Doe"
        },
        {
          "type": "currency",
          "currency": {
            "fallback_value": "$99.99",
            "code": "USD",
            "amount_1000": 99990
          }
        },
        {
          "type": "date_time",
          "date_time": {
            "fallback_value": "February 25, 2024"
          }
        }
      ]
    }
  ]
}

Send Media with Caption

// Send Image with Interactive Buttons
Resource: "Messages"
Operation: "Send Media Message"
Phone Number: "+1234567890"
Request Body: {
  "type": "image",
  "image": {
    "link": "https://example.com/product-image.jpg",
    "caption": "Check out our new product line! What interests you most?"
  },
  "interactive": {
    "type": "button",
    "action": {
      "buttons": [
        {
          "type": "reply",
          "reply": {
            "id": "learn_more",
            "title": "Learn More"
          }
        },
        {
          "type": "reply",
          "reply": {
            "id": "buy_now",
            "title": "Buy Now"
          }
        }
      ]
    }
  }
}

// Send Document with Filename
Resource: "Messages"
Operation: "Send Media Message"
Phone Number: "+1234567890"
Request Body: {
  "type": "document",
  "document": {
    "link": "https://example.com/product-catalog.pdf",
    "filename": "Product Catalog 2024.pdf",
    "caption": "Here's our latest product catalog with pricing information."
  }
}

Create and Manage Templates

// Create New Template
Resource: "Templates"
Operation: "Create Template"
Request Body: {
  "name": "welcome_message",
  "category": "MARKETING",
  "language": "en",
  "components": [
    {
      "type": "HEADER",
      "format": "TEXT",
      "text": "Welcome to {{1}}!"
    },
    {
      "type": "BODY",
      "text": "Hi {{1}}, thank you for joining us! We're excited to have you on board. Reply STOP to opt out."
    },
    {
      "type": "FOOTER",
      "text": "Best regards, Customer Support Team"
    }
  ]
}

// Get Template Analytics
Resource: "Templates"
Operation: "Get Template Analytics"
Template Name: "welcome_message"
Request Body: {
  "start_date": "2024-01-01",
  "end_date": "2024-01-31",
  "granularity": "daily"
}

Handle Location and Contact Sharing

// Send Location Message
Resource: "Messages"
Operation: "Send Location"
Phone Number: "+1234567890"
Request Body: {
  "type": "location",
  "location": {
    "longitude": -122.425332,
    "latitude": 37.758056,
    "name": "N8N Tools Office",
    "address": "123 Tech Street, San Francisco, CA 94102"
  }
}

// Send Contact Information
Resource: "Messages"
Operation: "Send Contact"
Phone Number: "+1234567890"
Request Body: {
  "type": "contacts",
  "contacts": [{
    "addresses": [{
      "street": "123 Business Ave",
      "city": "San Francisco",
      "state": "CA",
      "zip": "94102",
      "country": "United States",
      "country_code": "us",
      "type": "WORK"
    }],
    "birthday": "1985-01-01",
    "emails": [{
      "email": "support@example.com",
      "type": "WORK"
    }],
    "name": {
      "formatted_name": "Customer Support",
      "first_name": "Customer",
      "last_name": "Support"
    },
    "org": {
      "company": "Example Company"
    },
    "phones": [{
      "phone": "+1-555-555-5555",
      "type": "WORK"
    }],
    "urls": [{
      "url": "https://example.com",
      "type": "WORK"
    }]
  }]
}

⚙️ Configuration Options

Message Settings

• Message Type: Text, media, template, interactive
• Delivery Options: Preview URL, disable notifications
• Reply Context: Reply to specific messages
• Message Priority: Normal, high priority delivery

Business Profile

• Business Description: Company information
• Business Hours: Operating hours display
• Business Category: Industry classification
• Contact Information: Phone, email, website, address

Advanced Request Options

• Request Body: JSON payload for operations
• Phone Number: Target recipient identifier (international format)
• Media ID: For uploaded media references
• Additional Options: Tracking, analytics, and formatting

🛠️ Example Workflows

Customer Onboarding

[New Customer] → [WhatsApp Enhanced: Send Template] → [Welcome Message] → [Setup Instructions] → [Follow-up]

Order Management

[Order Placed] → [WhatsApp Enhanced: Send Template] → [Payment Confirmation] → [Shipping Updates] → [Delivery Notification]

Customer Support

[Support Request] → [WhatsApp Enhanced: Send Interactive Message] → [Category Selection] → [Agent Assignment] → [Resolution]

Marketing Campaign

[Campaign Trigger] → [WhatsApp Enhanced: Send Template] → [Track Engagement] → [Follow-up Messages] → [Analytics Report]

📊 Comparison with Official WhatsApp Node

🔧 API Endpoints

All operations are routed through N8N Tools API for consistent authentication and usage tracking:

🚨 Error Handling

The node provides comprehensive error handling with detailed messages:

{
  "error": "INVALID_PHONE_NUMBER",
  "success": false,
  "resource": "messages",
  "operation": "sendTextMessage",
  "details": {
    "issue": "The phone number format is invalid or not registered on WhatsApp",
    "field": "to",
    "value": "INVALID_NUMBER",
    "error_code": 1006
  }
}

💸 Pricing & Limits

• Standard Operations: 1 credit per API call
• Template Messages: 2 credits (due to Meta approval costs)
• Media Operations: 1-3 credits based on file size
• Monthly Quotas: Based on your N8N Tools subscription plan
• Rate Limits: Based on your subscription tier
• Usage Tracking: Real-time credit monitoring

🔧 Troubleshooting

Common Issues

Authentication Errors

• Verify N8N Tools API key is valid and active
• Check API URL is set to https://api.n8ntools.io
• Ensure sufficient credits in your account

Phone Number Format

• Use international format with country code (+1234567890)
• Ensure recipient has WhatsApp installed
• Verify business phone number is verified with Meta

Template Issues

• Templates must be approved by Meta before use
• Check template status before sending
• Ensure parameter counts match template definition

Media Upload Limits

• WhatsApp limits media files to 100MB
• Supported formats: images (JPG, PNG), videos (MP4), documents (PDF, DOC)
• URLs must be publicly accessible and HTTPS

📈 Performance Tips

1. Template Optimization: Pre-approve templates for faster delivery
2. Media Caching: Upload media once and reuse media IDs
3. Batch Operations: Group messages for bulk campaigns
4. Error Handling: Implement retry logic for temporary failures
5. Rate Limiting: Respect WhatsApp's messaging limits

🆘 Support

• Documentation: docs.n8ntools.io
• API Reference: api.n8ntools.io/docs
• Community: Discord
• Email: support@n8ntools.io

📄 License

This project is licensed under the MIT License - see the LICENSE file for details.

Made with ❤️ by N8N Tools