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mcp-glpi
mcp-glpi/dist/index.js

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Readme

MCP Server for GLPI

A Model Context Protocol (MCP) server that provides integration with GLPI (Gestionnaire Libre de Parc Informatique) for AI assistants like Claude.

Features

Tools

Tool	Description
`glpi_list_tickets`	List tickets with optional filters (status, limit, order)
`glpi_get_ticket`	Get detailed ticket information including followups
`glpi_create_ticket`	Create a new ticket
`glpi_update_ticket`	Update an existing ticket
`glpi_add_followup`	Add a followup/comment to a ticket
`glpi_get_ticket_followups`	Get all followups for a ticket
`glpi_list_users`	List users
`glpi_get_user`	Get user details
`glpi_list_groups`	List groups
`glpi_get_group`	Get group details
`glpi_list_categories`	List ticket categories
`glpi_search`	Search for items using GLPI search criteria

Resources

Resource URI	Description
`glpi://tickets/open`	All open tickets (New, Processing, Pending)
`glpi://tickets/recent`	Most recently modified tickets
`glpi://groups`	All groups
`glpi://categories`	All ticket categories

Installation

npm install -g mcp-glpi

Or use directly with npx:

npx mcp-glpi

Configuration

Environment Variables

Variable	Required	Description
`GLPI_URL`	Yes	Base URL of your GLPI instance (e.g., `https://glpi.example.com`)
`GLPI_APP_TOKEN`	No	Application token from GLPI API settings
`GLPI_USER_TOKEN`	No*	User API token (found in user preferences)
`GLPI_USERNAME`	No*	Username for basic auth
`GLPI_PASSWORD`	No*	Password for basic auth

*Either GLPI_USER_TOKEN or GLPI_USERNAME/GLPI_PASSWORD is required.

GLPI API Setup

Go to Setup > General > API in GLPI
Enable the REST API
Create an API client and note the App Token
For user authentication, either:
- Use a User Token (found in user preferences under "Remote access keys")
- Or use username/password authentication

Claude Desktop Configuration

Add to your Claude Desktop configuration file:

macOS: ~/Library/Application Support/Claude/claude_desktop_config.json Windows: %APPDATA%\Claude\claude_desktop_config.json

{
  "mcpServers": {
    "glpi": {
      "command": "npx",
      "args": ["mcp-glpi"],
      "env": {
        "GLPI_URL": "https://your-glpi-instance.com",
        "GLPI_APP_TOKEN": "your-app-token",
        "GLPI_USER_TOKEN": "your-user-token"
      }
    }
  }
}

Usage Examples

Once configured, you can ask Claude to:

"List all open tickets in GLPI"
"Show me ticket #123"
"Create a new ticket for a printer issue in room 101"
"Add a followup to ticket #456 saying the issue has been investigated"
"List all groups in GLPI"
"Search for tickets containing 'network' in the title"

Development

Building from source

git clone https://github.com/GMS64260/mcp-glpi.git
cd mcp-glpi
npm install
npm run build

Running locally

export GLPI_URL="https://your-glpi-instance.com"
export GLPI_USER_TOKEN="your-token"
npm start

Ticket Status Reference

Status ID	Label
1	New
2	Processing (assigned)
3	Processing (planned)
4	Pending
5	Solved
6	Closed

Urgency Reference

Urgency ID	Label
1	Very low
2	Low
3	Medium
4	High
5	Very high

License

MIT

Contributing

Contributions are welcome! Please open an issue or submit a pull request.

mcp-glpi